If you are experiencing drive trouble or have any drive related questions, please contact us at [email protected] or call our Technical Support department at (714) 832-8874 for immediate product support.
Geckodrive warrants all products for parts and workmanship for a period of one year after the date of purchase. Returns and exchanges can be made within 14 days of purchase as long as the drive is in resalable condition.
To send a drive in for evaluation or repair please fill out the product return form by clicking here. Once we receive your RMA request you will receive an explanation of our return procedure and instructions on how to send the product back.